Merchandise Refund Policy

What happens if I change my mind after placing the order? 

Contact us as soon as possible at contact@raffwu.org.au or 1300 723 398. If the order has not yet been dispatched we will cancel your order and refund your payment in full. If your order has already been dispatched, we will make arrangements with you for return of the goods and your choice of an exchange of the goods or a refund.

What happens if I am not happy with the goods? 

Contact us as soon as possible at contact@raffwu.org.au or 1300 723 398 and we will make arrangements with you for return of the goods and either an exchange of the goods or a refund. Full refunds (including shipping costs) will be made for goods with major faults/defects in line with the Australian Consumer Law.